User terms and conditions

When booking you engage in a contract directly with the service provider. Bokadirekt has no liabilty for the failure to provide or incorrect provision of the service.

Personal data processing

When a customer books an appointment with a service provider through Bokadirekt the personal data deemed neccessary by the provider is collected. The data is further processed by Bokadirekt as well as the service provider under separate terms and liablity.

Collection

Personal data is collected on whoever makes a booking or creates an account through Bokadirekt

The service provider determines what categories of data is to be collected. Bokadirekt's default settings include your name, e-mail address and mobile phone number. If you make a booking without having a user account Bokadirekt will save your email-address. All other data is passed along to the service provider. Should you create a Bokadirekt account Bokadirekt will save all the data you add to your profile.

Purpose of processing

Data is processed in order to perform, and communciate in regards to, the booking. It can also be used for marketing and business development, both by Bokadirekt and the service provider.

Bokadirekt's legitimate interest of processing for communication and adminstration in regards to the booking is based on the legal contract the booking itself constitutes. Marketing communications and business development processing are motivated by Bokadirekt's legitimate interests provided by the customer relationship entered into by booking through Bokadirekt.

The service provider's legitimate interest of processing for communication and adminstration in regards to the booking is based on the legal contract the booking itself constitutes. Marketing communications and business development processing are motivated by the provider's legitimate interests provided by the customer relationship entered into by booking through Bokadirekt. The service provider processes the data under their own legal liability and may have communicated a different set of purposes and motivations when the booking was made. If so, those terms take precedence.

*Duration of processing

Data collected by Bokadirekt when booking without having an account is stored up to a year. If you have an account data is stored until you delete that account. The service provider may have other terms and a differing duration of their processing.

Sharing of data

Your data is only shared with third parties in order to carry out the purposes listed above. Such third party recipients thus consist of providers of services neccessary for the functionality and maintenance of Bokadirekt.

Your right and how to get into contact

The General Data Protection Regulation (GDPR) gives you the right of access, rectification and erasure of your data. Should you wish to contact Bokadirekt or the service provider regarding the processing of your personal data please send a message to gdpr@bokadirekt.se.

You also have the right to file a complaint to The Swedish Data Protection Authority